Shopping guide

  1. Identity and ownership of the website.- Hairy and not hairy, welcome to El galgo azul ®. The brand, as well as the web, blog and online store, are directed by Sara Ruiz Salvador with NIF 43559713J, the thinking head that leads the herd. To contact us, you can do so by sending an email to elgalgoazul@gmail.com and we will answer you as soon as possible.
  2. Product information.- Through this website, we market, sell and distribute our products under the brand name El galgo azul®. They are products made mostly by hand, so they may present small variations with respect to the photographs of each one.
  3. Intellectual property.- All the products that we sell in our online store –drawings, photographs, designs, articles, pages, images, product descriptions, etc.- are subject to copyright and intellectual property, of which Sara Ruiz Salvador ( NIF 43559713 J) is the only owner. In no case will these rights be transferred or assigned without prior, explicit and written consent. Specifically, the contents of this website and linked social networks may not be reproduced, reinterpreted, disseminated, sold, distributed or used for commercial purposes or otherwise. If in doubt, you can ask us and we will be happy to speak with you. In this house we are very respectful of the work of all creators and we value their effort and dedication. We will appreciate it if you do the same with us.
  4. Price and taxes.- These are those marked in each case, expressed in euros (€), and include the VAT in force in Spain, which is currently 21%. Shipping costs are not included and are detailed in section 7. For the issuance of the corresponding invoices, we would be grateful if you provide us with your tax information to our contact email so that we can send it to you.
  5. Availability.- At El galgo azul® we want to pamper you with each order, and all packages are highly protected so that they arrive in perfect condition. But most importantly: we want you to receive a smile from ear to ear. Therefore, from when you place your order until it is delivered to the courier company, it can take between 2-4 business days. If any of the products are not in stock, we will notify you.
  6. Payment method.- The payment of the products you buy will be made at the time of ordering on our website and you can do it with a debit and credit card and through the secure PayPal payment platform.
  7. Shipping.- The deadline for preparing and shipping the products, as we discussed in the "Availability" section, is from 2-5 business days for the products in stock. In addition, if there is any additional expense in the shipment, whether due to customs processing or similar, it will be paid by the customer. For more details you can consult the SHIPPING section. When you place your order, check your shipping information well. If there is an error in the address and the delivery cannot be made, you will have to bear the costs of the new shipment. Be attentive to your mobile, because if there is no one to pick up the package, they will contact you. If delivery cannot be made after a week of absence at home and without answering the phone, the package returns to our offices and you will have to pay for a new shipment.
  8. Changes, returns and withdrawal.- We want you to be happy with your purchase. If not, we offer you the opportunity to make an exchange or return, following the following guidelines:
  • Term: 10 calendar days from delivery.
  • Shipping costs, provided they are not due to error or defective merchandise, will be borne by the customer. We do not accept postage due. Please send your returns through a serious shipping company. The blue greyhound is not responsible for damage, loss or theft by transporting them.
  • When we verify that the product you want to return is in perfect condition, we will process the exchange or return.
  • Changes may be made for a product of equal or greater value. In case of higher value, they will have to pay the difference.
  • In the event of a return, the price of the product will be paid in the same way it was paid and within 5 business days from when it arrives at our studio.
  1. Data protection.- For the management of the order and its shipment we must ask you for your name, postal address, email and contact telephone number. This information will be used for this purpose, that is, the management of your order, as well as for sending information about El galgo azul® after previously accepting the corresponding subscription. If it is your first purchase, you can create an account with your data, using it to keep up to date with the latest news about El galgo azul®, this being its sole purpose. At El galgo azul® we comply with current regulations on data protection (Organic Law 15/1999 of December 13 on the Protection of Personal Data, Royal Decree 1720/2007 of December 21, which approves the Regulations for the development of the Organic Law and other regulations in force). So that you know the treatment of your data and the privacy policy of this website, you can click on this link: Privacy policy.
  2. Prohibitions.- The reproduction, diffusion, sale, distribution or commercial use of the products purchased, either in whole or in part, is prohibited.
  3. Cookies policy.- This website uses its own and third-party cookies. At our Cookies policy You will be able to consult all the detailed information.
  4. Applicable legislation and jurisdiction.- These legal conditions have been drawn up under Spanish law. In the event of a conflict in the interpretation of these conditions, the competent jurisdiction will be that of the buyer's domicile and, alternatively, the Courts of Barcelona.
  5. Modification of the conditions of sale.- These conditions may be modified at any time, taking into account the evolution of this website and the contents offered therein.
  6. Acceptance of the conditions of sale.- The acquisition of any product offered on this website implies knowledge and acceptance of the legal conditions –conditions of sale and legal notice- of this website.

If you have any questions regarding these general conditions of sale, we would appreciate it if you contact us by email elgalgoazul@gmail.com.

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